Privacy Policy

Last Updated: February 21, 2026

Introduction

ReadyRickshaw LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use AppFeedBackScratch ("the Service"), a community platform where indie developers exchange app feedback.

Information We Collect

Information You Provide

  • Account Information: Email address and authentication credentials (via Google OAuth)
  • Profile Information: Display name, username, and any optional information you choose to provide
  • App Submissions: App names, descriptions, URLs, and other details you submit for review
  • Feedback Content: Written reviews, ratings, and comments you provide on other developers' apps

Automatically Collected Information

  • Usage Data: How you interact with our application
  • Device Information: Browser type, operating system, IP address
  • Cookies and Tracking: We use essential cookies for authentication and session management

How We Use Your Information

We use your information to:

  • Provide Services: Display your apps, show feedback from other developers, and manage your profile
  • Facilitate Reviews: Match apps with reviewers and track feedback exchanges
  • AI Consolidation: Process feedback using AI services to generate summary insights for app developers
  • Improve Our Service: Analyze usage patterns to enhance features
  • Communicate: Send account-related notifications and updates
  • Security: Detect and prevent fraud or unauthorized access

Data Processing and Third-Party Services

AI Processing Services

We use third-party AI services to consolidate and summarize feedback on apps:

  • Feedback text may be sent to AI providers for processing
  • We do not send personally identifiable information to AI providers beyond what is contained in feedback text
  • AI providers process this data according to their privacy policies

Authentication

We use Google OAuth for authentication:

  • We do not store your Google password
  • We receive only your email address and basic profile information from Google

Database and Infrastructure Hosting

We use third-party cloud services for database hosting and authentication:

  • Your data is stored in secure cloud infrastructure
  • Data is encrypted in transit and at rest
  • Infrastructure providers have access to your data as part of hosting services

Data Storage and Security

Storage

  • Your data is stored on servers in the United States
  • We use industry-standard encryption for data in transit (TLS) and at rest
  • Database access is restricted and monitored

Security Measures

  • Authentication is handled via Google OAuth
  • Access to your data requires authentication
  • We implement role-based access controls
  • Regular security monitoring and updates

Data Retention

  • Active Account Data: Retained while your account remains active
  • Feedback and Reviews: Retained as long as the associated app listing exists
  • Account Deletion: Upon account deletion request, we permanently delete your data within 30 days
  • Backup Systems: Deleted data may persist in backup systems for up to 90 days before permanent removal
  • Aggregated/Anonymized Data: We may retain anonymized, non-personally identifiable data indefinitely for analytical purposes

To request account deletion, email travis@readyrickshaw.com.

Your Rights and Choices

Access and Control

You have the right to:

  • Access: Request a copy of your data
  • Correct: Update or correct your information
  • Delete: Request deletion of your account and data
  • Export: Request a download of your data

Exercising Your Rights

To exercise any of these rights, contact us at: travis@readyrickshaw.com

  • Clearly state which right you wish to exercise
  • Provide sufficient information for us to verify your identity
  • We will respond within 30 days (45 days for California residents under CCPA)

Data Sharing and Disclosure

We Do Not Sell Your Data

We do not sell, rent, or trade your personal information.

Public Information

  • App submissions and feedback you post are visible to other users of the Service
  • Your display name and profile information are visible alongside your submissions and reviews

We May Share Data:

  • With Your Consent: When you explicitly authorize sharing
  • Service Providers: With third parties who help us operate (AI services, database and application hosting)
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In the event of a merger, acquisition, or sale of assets
  • Safety: To protect rights, property, or safety of us, our users, or others

Children's Privacy

AppFeedBackScratch is not intended for users under 18 years of age. We do not knowingly collect information from children under 18.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights:

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of sale of personal information (we don't sell data)
  • Right to deletion
  • Right to non-discrimination for exercising your rights

Do Not Sell My Personal Information

We do not sell your personal information. We have not sold personal information in the past 12 months and do not plan to sell it in the future.

How to Exercise Your CCPA Rights

California residents can exercise their rights by emailing travis@readyrickshaw.com with the relevant request in the subject line. We will verify your identity before processing requests and respond within 45 days.

European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under GDPR:

  • Right to access, rectification, erasure, and portability
  • Right to restrict or object to processing
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

Data Breach Notification

In the event of a data breach that compromises your personal information, we will:

  • Notify affected users without unreasonable delay
  • Provide information about what data was compromised
  • Explain what steps we are taking to address the breach
  • Recommend actions you can take to protect yourself
  • Comply with all applicable state and federal breach notification laws

You will be notified via email at the address associated with your account.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Updating the "Last Updated" date
  • Displaying a notice in the application

Continued use of the service after changes constitutes acceptance.

Beta Service Disclaimer

IMPORTANT: AppFeedBackScratch is in beta. You acknowledge that:

  • The service may contain bugs or errors
  • Features may change without notice
  • We are not responsible for decisions made based on feedback received through the service

Contact Us

If you have questions about this Privacy Policy or our data practices:

Email: travis@readyrickshaw.com

Address: 700 El Camino Real Suite 120, #1222, Menlo Park, CA 94025

Consent

By using AppFeedBackScratch, you consent to this Privacy Policy.